Terms & Conditions

Effective Date: 14-08-2026

These Terms and Conditions (“Terms”) govern your use of the website, online services, and other digital services operated or made available by AAA Medical Supply LLC (“AAA Medical Supply,” “we,” “us,” or “our”). Please read these Terms carefully before using our website. These Terms establish your legal rights and obligations when accessing or using our website and related services.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any applicable laws and regulations.

If you do not agree with these Terms, please do not use the website.

Arbitration Notice: To the extent permitted by applicable law, disputes arising between you and AAA Medical Supply LLC relating to these Terms or your use of the website may be subject to binding individual arbitration. You may also waive the right to participate in a class action lawsuit or class-wide arbitration where legally permissible.

Website Intended Audience

This website is intended primarily for individuals who are 18 years of age or older.

By using this website, you represent that you are at least 18 years of age or that you are accessing the website under the supervision and authorization of a parent, legal guardian, or authorized representative where permitted by applicable law.

Certain medical equipment and supplies may be provided to patients based on prescriptions, medical necessity, insurance eligibility, healthcare provider orders, or other applicable requirements.

This Site Does Not Provide Medical Advice

The information contained on this website is provided for general informational purposes only. It is not intended to constitute medical advice, diagnosis, treatment, or a recommendation for a particular medical condition.

Information about medical equipment, supplies, products, or healthcare-related topics available on this website does not replace consultation with a qualified physician, healthcare provider, or other licensed medical professional.

AAA Medical Supply LLC does not diagnose medical conditions or determine appropriate medical treatment. Product selection and use may depend on your individual medical needs, prescriptions, healthcare provider recommendations, insurance coverage, and applicable requirements.

You should consult your physician or other qualified healthcare professional regarding any medical condition, treatment, equipment, or medical supply.

Do not rely on information on this website as a substitute for professional medical advice.

AAA Medical Supply LLC is not responsible for any action or inaction taken based solely on information presented on the website. Although we make reasonable efforts to maintain accurate and current website information, we do not guarantee that all information is complete, accurate, current, or suitable for every individual or situation.

DME Products and Supplies

AAA Medical Supply LLC provides durable medical equipment (“DME”) and related medical supplies. Products may include equipment and supplies relating to mobility, diabetes, respiratory care, infusion therapy, wound care, pressure reduction, orthotics, urological care, enteral and parenteral nutrition, and other medical needs.

Products and supplies may include, without limitation:

Commodes, urinals, and bedpans
Continuous Passive Motion (CPM) devices
Dynamic splints and contracture treatment devices
Blood glucose monitors and supplies
Heat and cold application products
Electric and manual hospital beds
Infrared heating pad systems
External, insulin, and implanted infusion pumps and supplies
Negative pressure wound therapy pumps and supplies
Neuromuscular Electrical Stimulators (NMES)
Pneumatic compression devices
Pressure-reducing beds, mattresses, overlays, and pads
Transcutaneous Electrical Nerve Stimulators (TENS)
External infusion supplies
External ambulatory insulin supplies
Canes and crutches
Walkers
Standard manual wheelchairs and related accessories
Wheelchair seating and cushions
Off-the-shelf orthoses
Ostomy supplies
Tracheostomy supplies
Urological supplies
Enteral nutrients and equipment
Parenteral equipment and supplies
Nebulizer equipment and supplies
Surgical dressings
Diabetic shoes and inserts
Lymphedema compression treatment items

Product availability and provision may be subject to a prescription, medical necessity, healthcare provider documentation, insurance eligibility, payer requirements, prior authorization, applicable law, and other applicable conditions.

Insurance Billing and Coverage

AAA Medical Supply LLC may provide products that are billed to insurance or other applicable healthcare benefit programs.

Your insurance coverage does not necessarily guarantee that a particular product or service will be covered or paid for by your insurance plan. Coverage, eligibility, deductibles, copayments, coinsurance, prior authorization requirements, medical necessity requirements, and other conditions are determined by the applicable payer and your specific benefit plan.

AAA Medical Supply LLC may request information necessary to verify insurance eligibility and benefits, obtain authorization, submit claims, respond to payer requests, and process reimbursement.

You are responsible for providing accurate insurance and personal information and for cooperating with reasonable requests for documentation necessary to process an insurance claim.

Where applicable, you may remain responsible for amounts that are not covered or paid by your insurance, including deductibles, copayments, coinsurance, non-covered amounts, or other amounts permitted under applicable law and your insurance plan.

Ownership of Site Content

Unless otherwise stated, all website content, including text, graphics, photographs, images, logos, trademarks, service marks, design elements, source code, page layouts, product information, and other materials, is owned by or licensed to AAA Medical Supply LLC and is protected by applicable copyright, trademark, intellectual property, and other laws.

The unauthorized use, copying, reproduction, modification, distribution, transmission, publication, or display of website content is prohibited unless expressly authorized by AAA Medical Supply LLC in writing.

Use of Site Content

Subject to these Terms, AAA Medical Supply LLC grants you a limited, personal, non-exclusive, non-commercial, revocable, non-transferable, and non-assignable license to access and view website content for your personal and lawful use.

When accessing or viewing website content, you agree to:

Keep all copyright, trademark, and other proprietary notices intact.
Not modify or alter website content.
Not reproduce or distribute website content without permission.
Not reverse engineer, decompile, disassemble, or attempt to discover source code.
Not use robots, scrapers, crawlers, data-mining tools, or similar technologies to extract website content except as permitted by ordinary search-engine or browser functionality.
Not use website content for unlawful, misleading, fraudulent, or unauthorized commercial purposes.

Except as expressly permitted by these Terms, you may not copy, reproduce, republish, modify, create derivative works from, upload, download, perform, display, post, transmit, distribute, or otherwise exploit website content without prior written permission from AAA Medical Supply LLC.

Sharing Website Content

Where the website provides sharing functionality, you may share links to publicly available website pages for lawful, non-commercial purposes.

When sharing website content, you agree not to:

Misrepresent your relationship with AAA Medical Supply LLC.
Suggest that AAA Medical Supply LLC endorses you, your business, or your statements when no such relationship exists.
Make false, misleading, or unsupported claims regarding AAA Medical Supply LLC, our products, or services.
Make medical claims that are not authorized or supported by applicable product information.
Use our content in a manner that violates applicable law or third-party rights.

Website Features and Widgets

The website may provide certain features, embedded content, links, or widgets that allow you to share information or links to our website.

These features remain subject to these Terms and may be modified, suspended, or discontinued at any time.

You agree not to use such features on websites or platforms containing content that is unlawful, threatening, abusive, harassing, defamatory, obscene, hateful, fraudulent, or otherwise objectionable.

You do not receive ownership or intellectual property rights in AAA Medical Supply LLC widgets, embedded features, trademarks, or website content merely by using or displaying them.

Copyright and Intellectual Property Complaints

AAA Medical Supply LLC respects intellectual property rights and expects users of our website to do the same.

If you believe that content available on our website infringes your copyright or other intellectual property rights, you may submit a notice identifying the allegedly infringing material and providing sufficient information for us to review the claim.

For copyright infringement notices, where applicable, you should provide:

A physical or electronic signature of the person authorized to act on behalf of the rights owner.
Identification of the copyrighted work claimed to have been infringed.
Identification of the allegedly infringing material and information sufficient to locate it.
Contact information for the complaining party.
A statement that you have a good-faith belief that the use is not authorized by the rights owner, its agent, or applicable law.
A statement that the information provided is accurate and that you are authorized to act on behalf of the rights owner.

Copyright/Intellectual Property Contact:

AAA Medical Supply LLC

Phone: +1 (937) 216-5165

Email: support@aaamedicalsupplyllc.com

Address: 7069 TAYLORSVILLE RD STE G HUBER HEIGHTS, OH 45424-3184 United States

This contact information should be used solely for intellectual property-related notices unless otherwise stated.

AAA Medical Supply LLC may restrict or terminate access to users who repeatedly infringe intellectual property rights.

Content and Information You Submit

Certain portions of the website may allow you to submit questions, comments, suggestions, feedback, reviews, or other content.

You are responsible for any content you submit.

You agree that information you provide through public website features should not contain:

False, fraudulent, or misleading information.
Content that violates another person’s rights.
Confidential information belonging to another person or organization.
Malicious code, viruses, or harmful software.
Illegal, threatening, defamatory, obscene, abusive, or discriminatory material.
Content that violates applicable laws or regulations.

You should avoid posting personal or health information publicly. Information concerning medical conditions, insurance, prescriptions, or other sensitive matters should only be submitted through appropriate secure channels provided by AAA Medical Supply LLC.

AAA Medical Supply LLC reserves the right to remove or decline to publish submitted content when permitted by applicable law.

User Interactions

You are responsible for your communications and interactions with other users or third parties through any website features.

AAA Medical Supply LLC is not responsible for the conduct of other users or third parties.

You should use caution and good judgment when communicating online and should never publicly disclose sensitive personal, medical, financial, insurance, account, or identifying information.

User Content Requirements

If you submit content to the website, you agree that:

You own the content or have the necessary rights and permissions to submit it.
Your submission does not violate another party’s intellectual property rights.
Your content is not false, fraudulent, misleading, defamatory, threatening, abusive, obscene, or unlawful.
Your content does not contain malicious software.
Your content does not impersonate another individual or organization.
Your content does not disclose another person’s private or protected information without authorization.
Your content does not promote illegal activities.
Your content does not falsely imply an affiliation with or endorsement by AAA Medical Supply LLC.

AAA Medical Supply LLC reserves the right to remove content that violates these Terms or applicable law.

Membership and Registration

Certain website features may require registration or the submission of information.

If you create an account or submit information, you agree that the information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account credentials and for activities conducted through your account.

You agree not to share your account credentials with unauthorized individuals.

AAA Medical Supply LLC reserves the right to suspend or terminate accounts or restrict access to website features when appropriate, including where we believe these Terms have been violated.

Communications

By providing your contact information, you consent to receive communications necessary to administer your relationship with AAA Medical Supply LLC, including communications regarding:

DME products and supplies
Orders and requests
Insurance eligibility and benefits
Claims and billing
Documentation requirements
Delivery or shipment
Customer support
Account matters
Requests for additional information
Other business or healthcare-related communications permitted by law

Where required, AAA Medical Supply LLC will obtain appropriate consent before sending promotional communications or certain types of electronic messages.

SMS Consent

AAA Medical Supply LLC may offer SMS/text messaging services for customers or patients who choose to opt in.

By providing your phone number and expressly consenting to receive SMS messages, you agree that AAA Medical Supply LLC may send messages concerning your interactions with us.

Types of SMS Communications

Depending on your relationship with AAA Medical Supply LLC, messages may include:

Order or request confirmations
Delivery and shipment updates
Insurance or documentation notifications
Billing-related communications
Customer support messages
Equipment or supply-related updates
Service reminders
Other important communications related to our products or services

Message frequency may vary depending on your interaction with us.

Standard message and data rates may apply.

Opt-In

No marketing or non-essential SMS communications will be sent without the consent required by applicable law.

Where applicable, you may opt in by submitting your phone number through an approved AAA Medical Supply LLC form or other authorized communication method and providing the required consent.

Opt-Out

You may opt out of SMS messages at any time by replying **STOP** to a received message.

After opting out, you may no longer receive SMS communications unless you subsequently provide consent to receive them again.

For assistance, you may reply **HELP** where supported or contact AAA Medical Supply LLC directly.

SMS Disclosure

Message frequency varies. Message and data rates may apply.

AAA Medical Supply LLC will handle telephone numbers and SMS consent information in accordance with applicable privacy laws and our Privacy Policy.

Promotions

The website may occasionally contain information about promotions, educational materials, or other activities.

Any promotion may be subject to separate rules, eligibility requirements, limitations, or expiration dates.

AAA Medical Supply LLC reserves the right to modify or discontinue promotions where permitted by law.

Third-Party Content, Links, and Applications

The website may contain links to websites, services, applications, or resources operated by third parties.

AAA Medical Supply LLC does not control and is not responsible for third-party websites, content, services, privacy practices, security practices, or policies.

Your use of third-party websites is subject to the applicable third party’s own terms and privacy policies.

Any transactions, products, services, warranties, representations, or other arrangements involving a third party are between you and that third party unless expressly stated otherwise.

Social Features

The website may include social media features, sharing tools, or integrations with third-party platforms.

Your use of such features may allow information to be shared with the applicable third party depending on your settings and actions.

You are responsible for reviewing the privacy policies and terms applicable to any third-party platform you use.

AAA Medical Supply LLC is not responsible for information disclosed through third-party applications that you choose to use.

Linking Policy

You may link to publicly accessible pages of the AAA Medical Supply LLC website provided that:

The link does not create a false impression of sponsorship, endorsement, or affiliation.
The link does not frame or reproduce the website in a misleading manner.
The link does not use AAA Medical Supply LLC trademarks without authorization.
The linking website does not contain unlawful, defamatory, hateful, obscene, threatening, or otherwise objectionable material.
The link does not damage or misrepresent AAA Medical Supply LLC, its products, services, or reputation.

AAA Medical Supply LLC may request that any link to our website be removed.

Mobile Features

The website may provide features accessible through mobile phones or other devices.

Mobile features may include website access, notifications, SMS communications, forms, or other services.

Your mobile carrier may charge fees for data, messaging, or other mobile services. AAA Medical Supply LLC is not responsible for carrier fees, restrictions, or service availability.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

AAA Medical Supply LLC does not warrant that:

The website will always be available or uninterrupted.
The website will be error-free or completely secure.
Defects will always be corrected.
Website content will always be accurate, complete, current, or suitable for a particular purpose.
The website or its servers will be free from viruses or other harmful components.

Nothing in these Terms is intended to exclude any warranty or right that cannot legally be excluded under applicable law.

Website information does not constitute medical advice and should not replace advice from a qualified healthcare provider.

Product Information and Availability

We make reasonable efforts to provide accurate information regarding products displayed on the website.

However, product descriptions, availability, specifications, images, accessories, and other information may change without notice.

The availability of medical equipment or supplies may depend on prescription requirements, medical necessity, insurance coverage, payer rules, prior authorization, supplier requirements, product availability, and applicable law.

AAA Medical Supply LLC does not guarantee that any particular product will be covered by your insurance or supplied to you solely because it appears on the website.

Limitation of Liability

To the fullest extent permitted by law, AAA Medical Supply LLC and its affiliates, officers, directors, employees, agents, service providers, licensors, and representatives will not be liable for indirect, incidental, special, consequential, punitive, or other damages arising from or relating to:

Your use of or inability to use the website.
Website content or information.
Errors or omissions in website content.
Website interruptions or technical failures.
Viruses or other harmful components.
Unauthorized access to or alteration of website information.
Third-party websites, services, or content.
Your interactions with third parties.
Any action taken in connection with legal, regulatory, security, or intellectual property matters.
Any other matter relating to your use of the website, to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

Your sole remedy for dissatisfaction with the website may be to discontinue using the website, subject to rights and remedies that cannot be waived under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless AAA Medical Supply LLC, its affiliates, officers, directors, employees, agents, representatives, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

Your violation of these Terms.
Your misuse of the website.
Your violation of applicable law.
Your violation of another person’s rights.
Content you submit to the website.
Your unauthorized use of website content.

Termination

AAA Medical Supply LLC reserves the right to suspend, terminate, restrict, or block your access to the website or certain website features at any time when permitted by law.

We may take such action if we believe that you have violated these Terms, engaged in fraudulent or unlawful activity, interfered with the operation or security of the website, or otherwise used the website in a manner that may harm AAA Medical Supply LLC or others.

Termination does not affect provisions that by their nature should survive termination.

Disputes and Arbitration

To the extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or your relationship with AAA Medical Supply LLC may be subject to binding individual arbitration.

You and AAA Medical Supply LLC agree, where legally permissible, that arbitration will be conducted on an individual basis and that neither party will participate in a class action or class-wide arbitration.

Nothing in this section prevents either party from seeking remedies that are legally permitted in court, including temporary or preliminary relief where applicable.

Miscellaneous

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.

AAA Medical Supply LLC’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

No waiver is effective unless provided in writing by an authorized representative of AAA Medical Supply LLC.

These Terms, together with any applicable policies or additional terms referenced herein, constitute the agreement governing your use of the website.

Changes to These Terms

AAA Medical Supply LLC reserves the right to modify, update, or amend these Terms at any time.

Changes will become effective when posted on the website unless otherwise stated.

The “Last Updated” date will be revised when material changes are made.

Your continued use of the website after changes are posted indicates your acceptance of the updated Terms to the extent permitted by applicable law.

We encourage you to periodically review these Terms.

Contact Us

If you have questions regarding these Terms and Conditions, the website, our products, insurance billing, or our services, please contact: